Terms and Conditions

Terms, Conditions, Refund Policy and Use of this Website is subject to the following:

  1. Orders can only be shipped to a postal address, via the South African post office. All inland orders can be tracked and traced via the post office website or on their toll free number 0860 111 502. Or SMS the tracking number to 35277
  2. We will do our best to post all orders within 24H after receiving confirmation that the deposited funds cleared in our bank. Delivery times is dependant on the South African post office, but normally take: South Africa: 5 - 7 working days; Rest of the World: 12 - 16 working days. These time frames are NOT guaranteed and items may take longer (conversely, they can often reach your address faster).
  3. We only accept payment via EFT, pament must be confirmed in our bank account with in 5 working days after placing te order, failure to pay within this time wil result in the order being cancelled.
  4. Orders are sent through the postal system and are subject to the vagaries of each country's services. If your bank advises you that your card has been charged for an order by us and you have still not had the item 28 working days after that charge was made, please let us know so that we can send you a replacement. We do not offer any credit terms, nor can we hand deliver items anywhere in the world.
  5. Funds are always deducted in South African Rand (ZAR) and we are unable to offer explanations or compensation for the rates of conversion to other currencies your card providers apply to the transaction. All prices are quoted in South African Rand (ZAR), not US dollars.
  6. All items should be received in good condition. If any item is damaged please return it to us and we will gladly replace it or refund the cost, and reimburse you for the cost of return.NOTE: Once opened the following goods will not be accepted for refund and will only be replaced with another copy of the same product: CDs, Videos & DVDs.
  7. You may cancel your order at any time PRIOR to dispatch. In addition you may return items within 7 working days of delivery and we will refund the purchase price (excluding delivery costs). However, unless items are damaged or delivered to you in error, you will be responsible for the cost of return. NOTE: Once opened the following goods will not be accepted for refund and will only be replaced with another copy of the same product: CDs, Videos & DVDs.
  8. We do not accept liability or responsibility for the ideological content or literary merit of any of the titles offered for sale.
  9. www.sonjaherholdt.co.za does not disclose customer information to third parties. Data collected by this site is used to take and fulfil customer orders and administer and enhance the site and service. Information is only disclosed to third-parties for goods delivery purposes.
  10. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern us relationship with you in relation to this website.
  11. The term “Sonja Herholdt”, "Sonja Herhold", "Sonja Heroldt", "Sonja Herold", "Sonja Harold", "Sonja Haroldt" or “Incelebration” or  or “us” or “we” or SON Music cc refers to the owner of the website whose registered office is in Randburg,  SOUTH AFRICA. The term “you” refers to the user or viewer of our website.
  12. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  13. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  14. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  15. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  16. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  17. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of South Africa.